Use case: Accelerating confidence through Total Quality
Customer challenge
A global financial services enterprise wanted to launch a new suite of solutions across multiple regions. The goal was to modernise collaboration tools, integrate AI-powered workflows and stay compliant with evolving data protection regulations. But a fragmented approach to quality assurance, cyber security and interoperability testing put user experience and regulatory readiness at risk.
Resillion’s Total Quality solution
Resillion deployed its Total Quality framework
Resillion applied its Total Quality model to create a unified assurance framework across the entire digital lifecycle. This included:
• Quality Engineering (QE) to validate performance and usability across diverse user environments
• Cyber security embedded from the outset, with penetration testing and secure-by-design principles applied to all WPS modules
• Conformance & Interoperability (C&I) testing to ensure seamless integration with legacy systems and third-party platforms
Outcome
By bringing these disciplines together, Resillion helped the client:
• Cut time to market by 30% through parallel testing and automation
• Achieve full compliance with GDPR and internal IT governance standards
• Improve employee satisfaction scores by 18% post-deployment, thanks to a smoother rollout and fewer post-launch issues
Why it matters
This use case demonstrates how Resillion’s Total Quality approach transforms complex digital initiatives into streamlined, secure and scalable programmes. Many of our customers start with one service, but soon realise they need support across all four of our practices, which we deliver seamlessly.
Use case: Global tech leader – scaling Total Quality across strategic accounts
Client context
A leading global technology company operating in e-commerce, cloud computing and logistics wanted to strengthen its digital assurance strategy. With a growing portfolio of services and increasing regulatory scrutiny, the client needed a scalable, integrated quality framework to support innovation while maintaining operational resilience.
Resillion’s Total Quality solution
Challenge
The client was dealing with fragmented quality practices across regions and business units. This led to inconsistent delivery, duplicated efforts and missed opportunities for optimisation. They needed a partner who could unify quality engineering, cyber security and compliance under a single Total Quality model.
Resillion deployed its Total Quality framework
Resillion deployed its Total Quality framework to:
• Standardise Quality Engineering across global teams, improving test automation and reducing release cycles
• Embed security and conformance into the development lifecycle, ensuring compliance with international standards
• Optimise bid management to improve conversion rates and reduce internal workload
Why it matters
This engagement shows how Resillion’s Total Quality approach can scale across complex, high-growth environments, resulting in measurable improvements in operational efficiency and commercial performance.
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