Digital energy ecosystem benchmark
How resilient is your energy ecosystem really?
Answer 7 quick questions to see where supplier, cyber and operational risk could be creating hidden exposure, and what your score means for your next step.
Could your critical suppliers provide the information you need quickly during an outage, cyber incident or regulatory investigation?
How well can you see what your energy operations depend on?
If a critical supplier failed tomorrow, could you keep operating?
How confident are you that your systems and assets will work safely and reliably in the real world?
How well do you manage cyber and data risk across technology partners, cloud platforms and customer-facing platforms?
How confidently could you demonstrate data protection, settlement and regulatory compliance (e.g. Ofgem, DCC, GDPR) to regulators today?
How prepared are you for increasing complexity driven by half-hourly settlement, AI and growing volumes of connected customer data?
Vulnerable
Your energy platform ecosystem may be more exposed than you think
Your responses suggest limited visibility into technology partner dependencies, platform integrations and service assurance. If a platform outage, cyber incident, API failure or regulatory investigation occurred tomorrow, obtaining the evidence needed to respond effectively could be difficult.
You may face:
- Limited visibility into technology partner and system risk
- Delays obtaining service or assurance evidence
- Increased exposure to platform, cyber and service disruption
- Challenges demonstrating resilience to regulators and stakeholders
- Greater likelihood of operational, financial and customer impact from technology partner failures
Benchmark insight
Many organisations have strong governance and procurement processes but lack confidence that critical technology partners and platform integrations can demonstrate resilience when services are under pressure.
Developing
You have strong foundations, but critical gaps remain
You have taken steps to strengthen technology partner governance and service assurance, but visibility, consistency and resilience may vary across platform integrations, data flows and business-critical systems.
You are likely able to:
- Obtain assurance evidence from key technology partners
- Assess some platform and operational risks
- Support regulatory and audit activities
- Respond to common operational scenarios
However, you may still struggle with:
- Complex technology partner ecosystems
- Cross-platform visibility
- Consistent evidence collection
- Rapid access to assurance information during incidents
Benchmark Insight
As digital energy ecosystems become more connected and increasingly dependent on APIs, cloud services and third-party technologies, assurance needs to scale across the entire ecosystem—not just individual platforms or technology partners.
Assured
You demonstrate strong service assurance and platform resilience
Your organisation demonstrates strong visibility across technology partners, assurance evidence, platform integrations and resilience processes. You are well positioned to manage disruption, demonstrate assurance and maintain reliable digital energy services with confidence.
You are likely able to:
- Access assurance evidence when needed
- Identify and manage technology partner risk proactively
- Support audit, compliance and regulatory requirements
- Respond more effectively to platform and cyber incidents
- Maintain confidence across critical technology partners and integrated systems
Benchmark Insight:
The strongest organisations are moving beyond technology partner compliance and focusing on resilience across the entire digital energy ecosystem—ensuring platforms continue to operate securely, reliably and accurately under real-world transaction volumes, API dependencies and data demands. This aligns with the shift towards managing complex, connected energy platforms rather than isolated platforms.
