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What growth in cyber security looks like at Resillion: Conversations with Raj and Charchika

Some careers in cyber security start with experience. Others start with curiosity.  

At Resillion, both paths can take you further than you expect, provided you’re willing to learn. There’s a team around you that knows how to help you grow.

Raj and Charchika are two very different profiles within the same SOC team. One leads. The other had a background in software testing. 

Together, they tell a much bigger story: about how careers evolve when learning, mentorship, and real responsibility come together in the right way. 

Breaking into cyber security isn’t always a straight line 

Before joining the SOC team, Charchika was working in software testing. Cyber security wasn’t her specialism. Just an interest. 

What drew her in wasn’t just the idea of the role, but the nature of the work itself. A mix of investigation, problem-solving, and what she describes as “detective-like work”. Like most people transitioning into a new field, she started with limited knowledge. 

But instead of being a blocker, that became the starting point. She asked questions, spoke to colleagues and researched the role. Built her understanding step by step.  

And then came the reality check. The field wasn’t just interesting. It was vast. 

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One of the most honest parts of Charchika’s journey is how she describes the early days: 

  • There’s always more to learn 
  • The scope of the role is broader than expected 
  • Every new concept opens five more 

But what makes the difference is how that learning is supported. 

From structured onboarding to continuous guidance from more experienced team members, she never felt like she had to figure things out alone. Feedback, accessible mentors, and a team that actively helped her prioritise what to learn next accelerated her growth significantly. 

At the same time, the expectation was clear: you don’t wait to be taught. You actively learn. 

Curiosity and consistency weren’t optional. They were essential.

Growing analysts, not just solving incidents

That kind of growth doesn’t happen on its own. It’s shaped by the environment and by leaders like Raj, who help make it possible. 

As a SOC Team Lead, his focus is no longer limited to resolving incidents as they come in. The priority becomes building a team that can handle them, with consistency, confidence, and without constant oversight. 

That still involves being close to the work. He steps in during critical incidents, helps guide complex investigations, and works continuously to refine playbooks and processes. There’s also the pressure of maintaining quality, making sure every investigation meets the same standard, regardless of who’s handling it. This also includes supporting both clients and analysts when things escalate. 

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But the real differentiator in his role is how he develops people. 

Mentorship here isn’t about giving step-by-step instructions or providing ready-made answers. It’s about helping analysts think for themselves. Understanding why an alert matters, not just what to do with it. Knowing how to approach an investigation, not just follow a checklist. Recognising the difference between completing a task and delivering meaningful analysis. 

Over time, that approach compounds. 

Analysts stop relying on direction and start making decisions. They move beyond execution into judgement. This is when confidence builds, not because they’ve been told what to do, but because they understand the reasoning behind it. 

That’s the goal. Not just getting the work done but building people who can own it.

How growth compounds within a team

When you look at both journeys side by side, a clearer pattern starts to emerge.

Early on, growth is driven by the individual. For Charchika, it came down to curiosity, consistency, and a willingness to learn beyond what was assigned. Progress showed up in small but steady ways such as asking better questions, building confidence, and gradually taking on more responsibility. 

At a different stage, the focus shifts. For Raj, growth isn’t just personal anymore. It’s systemic. His role is about creating the structure that allows others to progress in the same way. That means enabling better decision-making, building processes that support consistency, and, most importantly, developing people so they can take ownership of the work themselves. 

These aren’t separate stories. They’re part of the same cycle. 

The environment that supported Charchika’s growth is the one Raj now actively helps shape and strengthen. The mentorship she benefited from is the same approach he passes on to newer analysts. Over time, that’s what builds depth in a team. Knowledge doesn’t just accumulate. It gets transferred, refined, and applied at every level. 

Recognition plays a role in that journey, but it’s rarely just about the title. 

For Charchika, being recognised as an Information Security Analyst mattered because it reflected months of steady progress. This involved the learning, the effort, and the confidence she’d built along the way. For Raj, the milestones look different. Success shows up in the team’s performance, with junior analysts handling complex investigations independently, in stronger client relationships, and in being relied upon when incidents escalate. 

Different stages bring different markers of progress, but the underlying principle stays the same: growth is continuous, and it shows in the work. 

Strip everything back, and a few things stand out about how that growth happens. You’re expected to learn actively, but you’re not left to figure things out alone. There’s support when you need it but also trust. Often earlier than you’d expect. And once you’ve found your footing, you’re encouraged to help others do the same. 

That combination is what turns individual progress into collective capability at Resillion. Over time, it turns a group of analysts into a team that can lead, not just deliver. 

Advice that carries across both journeys

When listening to both Charchika and Raj, the advice doesn’t come across as a checklist. It feels lived-in, shaped by experience rather than theory. And interestingly, it aligns more than you’d expect. 

Charchika puts it simply: “You can’t skip the basics. The more comfortable you are with fundamentals, the easier everything else becomes.” For her, that foundation made the difference between just following steps and understanding what she was doing. 

Raj echoes that from a different vantage point. “When things get complex – and they will – you fall back on your fundamentals. That’s what keeps your thinking clear.” 

Both also emphasise the importance of hands-on work. Certifications and courses help, but they’re only part of the picture. As Charchika puts it, “You learn the most when you’re actually doing the work, even if you’re getting it wrong at first.” 

Curiosity is another constant. Not just asking questions but asking the right ones and not stopping at surface-level answers. Raj frames it as a mindset shift: “The people who grow fastest are the ones who don’t just ask what to do, but why they’re doing it.” 

That growth, however, doesn’t always feel steady. There are phases where progress slows, where things don’t click immediately. And that’s where consistency comes in. “There were times it felt overwhelming,” Charchika admits, “but staying with it is what really matters.” 

Alongside technical depth, both highlight something that often gets overlooked: communication. Being able to explain an issue clearly, align with a team, or manage a client conversation is just as critical as solving the problem itself. As Raj puts it, “If you can’t communicate your analysis, it loses half its impact.” 

And if there’s one idea they both circle back to, it’s this: 

Don’t wait for the perfect opportunity. 

Opportunities don’t always arrive at the right moment, fully formed and neatly packaged. More often, they show up unannounced.  

The only question is whether you’re ready to take them on.

Growth isn’t accidental: What this means in practice 

If we had to sum up both journeys in one idea, it would be this: 

Cyber security careers don’t just grow through experience. They grow through exposure, support, and the willingness to keep improving. 

At Resillion, that growth isn’t accidental. It’s built into how the team operates. At every level. 

And whether you’re just starting out or stepping into leadership, the direction is the same: forward. 

For more information on careers in cyber security at Resillion take a look at our careers page.