Strong uptime levels for reliable services
Stress testing prevents downtime and builds trust in services.
We deliver stress and performance testing to simulate peak loads to prevent downtime during high-traffic events.
Elevating customer experiences, compliance and security in banking
Balancing compliance, security and customer expectations
Compliance in banking isn’t just about ticking regulatory boxes – it’s about building trust through secure, seamless and resilient digital systems. We help financial organisations turn compliance into a competitive strength by combining deep technical expertise with end-to-end testing and assurance.
How Resillion helps the banking and financial services sector
At Resillion, we understand the scale of the challenge – pursuing digital innovation freely while maintaining infrastructure resilience, robust security and absolute regulatory compliance. As your partner, we deliver supportive solutions to integrate advanced technology, automate processes and secure critical systems:
7 ways quality engineering and testing improve banking customers’ experiences
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Faster access to new features
Automated testing enables agile releases to delight customers.
We deliver accelerated testing and deployment of mobile banking enhancements so customers benefit quickly.
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Genuinely personalised experiences
Ensuring data integrity and seamless flows enables hyper-personalisation.
We deliver tests to assess the accuracy of personalised product recommendations and offers across all channels.
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High-quality data protection
Rigorous security and compliance testing deliver data protection and confidence.
We deliver automated vulnerability scanning and compliance checks, preventing breaches and regulatory violations.
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User experience improvement
Identifying and removing digital journey friction points smooths service experience.
We deliver UX assessments to facilitate easier, more enjoyable digital interactions, for higher engagement and less churn.
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Proactive resolution for optimal service
Quality engineering frameworks collect and act on real-time feedback to continuously refine digital services.
We deliver automated monitoring to detect issues and make ongoing improvements before customers notice.
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Smooth omnichannel consistency
Evaluating the efficacy of every touchpoint delivers a unified brand experience across all channels.
We deliver testing for seamless handoffs between channels, preventing frustration and building loyalty.
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Unlocking Value Across Performance, Innovation, and Compliance
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Accelerated release cycles and innovation
Reduced operational costs through efficiency
Higher customer retention and satisfaction scores
Stronger compliance and risk management
Accelerated release cycles and innovation
You have to respond quickly to evolving customer and industry requirements with dynamic innovations that are guaranteed to work. Our flexible and agile solutions use faster proprietary processes to accelerate your design-to-market journey.
Reduced operational costs through efficiency
Understanding your tight economic environment and the necessity to evolve and expand digital services, our entire solution portfolio prioritises enhancing your operational efficiency. By streamlining processes, you release budget for other projects.
Higher customer retention and satisfaction scores
With a long heritage in the financial sector, we grasp how important trust, seamless digital experiences, security and operational efficiency are to customer satisfaction and loyalty. Our solutions underpin reliability, performance and digital security.
Stronger compliance and risk management
Ensuring data privacy and cyber security in tightly regulated multi-cloud and hybrid environments is a persistent challenge. We have the expertise and solutions to deliver advanced regulatory resilience and risk management that also optimise your budget.
Resillion in action
Using DevOps practices to take a bank’s IT products and services to the next level
A leading financial institution wanted to improve its online customer user experience. We helped them revolutionise the entire Software Development Life Cycle (SDLC) leading to a transformation in customer satisfaction, including:
- Comprehensive workflow assessments and detailed improvement planning.
- A tailored DevOps process redesign, with cross-functional team development and embedded continuous integration and delivery principles.
- Extensive coaching and hands-on support to equip bank teams to implement DevOps practices effectively.
DORA requirements
The Digital Operational Resilience Act (DORA) sets a new benchmark for how banks manage ICT risks, ensuring stability and trust in an increasingly digital landscape. It demands robust governance, proactive incident response, and ongoing resilience testing—areas where Resillion helps financial institutions turn compliance into a competitive advantage.
ICT Risk Management
Banks must establish an effective ICT risk management framework that integrates into their overall risk management system. This framework should address risk identification, mitigation, monitoring, and reporting processes to ensure resilience against both internal and external threats.
Resillion services
* Gap analysis and threat modelling
* Solution architecture
* Program management for cyber security and compliance deployment
* Single Pane of Glass – unified security visibility and control
Incident reporting
Banks must implement comprehensive incident detection and reporting systems. Any significant ICT-related incidents must be reported to relevant authorities within specified timelines to ensure prompt action and coordination.
Resillion services
* Security Operations Centre (SOC) – 24/7 Threat detection and response
* Digital forensic services – Incident investigation and root cause analysis
Operational resilience testing
Banks must conduct regular testing of their ICT systems to assess their operational resilience. This includes vulnerability assessments, penetration testing, and scenario-based exercises. These tests ensure that systems are robust enough to withstand cyberattacks and other disruptions. “*
Resillion services
* Red Teaming
* Comprehensive testing approach
* Device security testing – comprehensive assessment for hardware, firmware, and backend
* Penetration testing (Pentesting )
* Hardware security testing (Drones, IoT, embedded systems)
Third-party risk management
Banks need to ensure that service providers meet high standards of operational resilience, conducting regular audits, and maintaining proper oversight.
Resillion services
* Internal auditing
* TISAX (Trusted Information Security Assessment Exchange)
* RED – Radio Equipment Directive (2014/53/EU) compliance
Information sharing
Guidelines for sharing cybersecurity information to better address cyber risks and vulnerabilities.
Resillion services
* Single Pane of Glass – unified security visibility and control
Quality Engineering: The invisible hero of digital banking
Digital banking has transformed the way financial services are delivered, providing customers with seamless access to their assets and investments. However, with this transformation comes an increased complexity in the systems that support these services.
Resillion’s breakthrough in digital forensics: A new tool transforms investigations
At Resillion, we’re constantly evolving to better serve law enforcement agencies as they combat serious crime. A key part of this commitment is our focus on leading-edge Digital Forensics (DF) tools.
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Providing solutions in a unified, structured approach across all critical domains to enable end-to-end quality - Because we’re the only ones who can.
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Providing solutions in a unified, structured approach across all critical domains to enable end-to-end quality – Because we’re the only ones who can.
